By SEPKOLIN WALNE
COMRADE Trustee Services Limited signs a Memorandum of Understanding with the Group BSP Limited for the defence force retirement benefit funds.
The MoU was signed to ensure members no longer need to visit BSP branches to obtain statements when applying for partial or full withdrawal of their superannuation contributions.
CTSL’s General Manager Member Service, Freddy Manihoru, mentioned that CTSL has over 6000 members and the new arrangement is about making life easier for members.
“Our focus is always on our members by removing the need for extra paperwork and branch visits, we are giving them back valuable time while ensuring they receive a smoother, faster service,” Mr Manihoru said.
BSP Group General Manager Retail, Ronesh Dayal, said customer convenience remains at the heart of BSP’s service delivery.
“At BSP, we care about our customers, we aspire to make banking simpler, and we continue to grow with our communities.
“This partnership reflects our shared commitment to put people first by making financial services and retirement processes easier, faster, and more secure,” Mr Dayal added.